The Credit Card Offer

2008 August 11

My sister brought it up on her blog (#9, on her list), but as it happened to us, too, I thought I would share.

Remember how Midwest Express messed with all of us, canceling our flights and not notifying us right away? Remember how I sat on hold for more than two hours to try to find out the status of our flight and if we were being credited for our tickets? Remember how we received absolutely no apologies for the inconvenience, changed schedule, time on hold, etc?

Guess who sent us a credit card offer in the mail the end of last week?

Is this standard practice by Midwest Express, to send out credit card offers to all the customers they have ticked off?

I think I’m really tempted to tell them where to stick their offer, but once again, my mom did raise us to be a little better mannered than that.

3 Responses leave one →
  1. 2008 August 11

    Good grief! … If it were me, that would be going straight to the shredder!

  2. 2008 August 11

    It amazed even me. The thought of mailing everything back in their paid envelope with a message about how I felt crossed my mind. Instead I put it in my blog. :D I feel better, don’t you?

  3. 2008 August 12

    Well, talk about bold and brassy! I’d say forget what your momma had to say and go for it. However, I have found that providing feedback to businesses generally ends up with me more upset than their initial screw up. *sigh*

Leave a Reply

Note: You can use basic XHTML in your comments. Your email address will never be published.

Subscribe to this comment feed via RSS