On hold – an hour and a half and counting…

This post is brought to you by one very irritable person, who is currently sitting with a telephone glued to her ear.

We just got the news that the airline we will be using for a trip in the fall, Midwest Express, is canceling a large percentage of flights. Our flight is most likely included, from the report we are reading.

Since we absolutely need to make our trip, I currently have my computer mouse hovering over another decent deal for airline tickets, surrounding by scary-looking prices of other flights. However, as we are not rich, I need the confirmation that our flight is indeed canceled, and our purchase of the first tickets has been refunded.

I tried to check the status of the flight online, where I was given this error message:

We’re sorry we are unable to process your request. There has been a schedule change to your reservation. Please call the Midwest Airlines Scheduling Change Desk at 866-613-1390.

While I was online checking, I had already called customer service, and after hearing the busy signal quite a few times, I finally got through to their customer service department, where I have sat, on-hold, ever since.

That was a little after noon. It is now almost 2 pm.

I just hope Little Dude continues to nap until I make it through, and that I’m able to confirm decent-priced tickets on another airline if needed.

p.s. I will admit the phone has now been attached to my ear for one bathroom break, one snack and I am debating a small nap…